Payment Collection using Stripe
Stripe is used to process all payment transactions. Stripe gives us the complete freedom to create a unique payment experience making buying tickets easier. Even though your payments are processed through stripe, you can manage tickets, refund tickets, and track sales through Lüp Organiser Portal.
Stripe is used by other industry leaders such as Facebook, FitBit, and Salesforce. You can view their partner gallery for more examples.
With stripe, we are able to provide credit card transactions with fees starting as low as 1.4%* + $0.30. These fees are passed to your event goers when you choose to pass all fees to the customer.
Partnering with Stripe means spending less time maintaining and reconciling systems, and having more time to focus on core customer and product experiences.
Learn more about Stripe at their:
You agree to the following regarding payment processing:
- All monetary transactions regarding proceeds from ticket sales and collected donations are processed by Stripe, a third party payment processor.
- All Lüp users are subject to the rules and regulations of the third party payment processor.
- Lüp does not provide any financial services including: banking, deposit taking, or insurance.
- Lüp provides transaction data for your convenience. This data merely reflects the amount of transactions collected by a third party service and may not reflect precise accounting.
- Lüp does not take responsibility for any payment processing security including chargebacks, taxes, and fraud prevention.
- Refund policies must be posted publicly.
- Refund policies must be in accordance with local, state, provincial, national law.
- Refund policies must otherwise be fair and reasonable.
*fees starting at 1.4% are through the Lup Events Stripe Gateway. Fees and charges apply to configure and maintaine a third party stripe account integration.
Stripe Fees
We are not responsible for your Stripe account management or fees. Your Stripe account is simply linked to your Lüp Organsier account to process charges on your behalf with the money going straight to your account.
As such it is important you are aware of Stripe's payment processing fees. You can read more here https://stripe.com/pricing. Please also take the time to read their FAQ and support to clear up any issues you may have. By default Stripe will take these charges out from your payout. If you wish to on-charge the visitor you must advise Lüp Events.
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